American Airlines Apologizes for Kicking Boy's Service Dog Off Plane

Amy Weasel, her 11-year-old son Bryant and his service dog flew smoothly with American Airlines from Indiana to Myrtle Beach, South Carolina, for a vacation last week. But on the last leg of their journey home on Thanksgiving Day, Weasel says a flight attendant and management asked them to get off the plane in Charlotte, North Carolina. Bryant has Dravet Syndrome, which results in seizures, and Chug, his Labradoodle service dog, is trained to detect the seizures before they happen. He goes everywhere with Bryant, including to school. When she planned their vacation, Bryant’s mom says she called American Airlines and submitted the required paperwork to bring Chug on board before their trip. But the group was still asked to get off their flight and was rebooked onto another flight leaving the next day to St. Louis, Missouri, which is three hours from their home. “It was just very unfortunate that this flight attendant was not trained in knowing how to accommodate people with special needs,” says Weasel. American Airlines apologized to Weasel in a statement and says it is “looking into the issue with PSA Airlines, the regional carrier who operated that flight.” — Read it at St. Louis’ KSDK


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